Privacy Policy

Our Privacy Policy

At Townsville Firewood, we take your privacy seriously. This policy outlines how we collect, use, and safeguard your personal information when you interact with our online store.

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Information We Collect:

We may collect personal information, including your name, contact details, shipping address, and payment information when you make a purchase.

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How We Use Your Information:

We use your information to process orders, provide customer support, and enhance your shopping experience. 

Data Security:

Your data is stored securely, and we implement industry-standard measures to protect it from unauthorised access or disclosure.

Third-Party Services:

We may use third-party services for payment processing and order fulfilment. These services have their own privacy policies, and we encourage you to review them.

Cookies:

We use cookies to enhance your browsing experience and collect information about how you use our site. You can manage cookie preferences in your browser settings.

Your Choices:

You have the right to access, update, or delete your personal information. 

Policy Updates:

We may update this privacy policy to reflect changes in our practices. Check this page periodically for the latest information.

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By using Townsville Firewood you agree to the terms outlined in this privacy policy. If you have any questions or concerns, contact us at sales@townsvillefirewood.com.au. Thank you for trusting us with your information.